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C x8?jJ??{"N @B@B: ?8 x ?8 R4: hU| 6 S ~cccc;? ??{"@@``@KVfff ?f@B: P }  (7: hc:   c c A?MC900371050[1]"?@`@@@BVfff?f@B: PG # 6 >: h4B d C x8?jJ??{"f @B   ? @B:  h8 E h8: h4 e  `#"l@@@@@@B?@B: P xo pG xL;: hb:  4 f  `#"l@@@@@@B?@B: P  J h: h):  B g  `DjJ"B@B@B: P k p.C k: hW4B h C x8?jJ??{"f @B   ? @B:  1 E 1: hCHNKINK VTTEXTTEXT@#STSHSTSH@%STSHSTSH%STSHSTSH~6FDPPFDPP:FDPCFDPC<FDPCFDPC>FDPCFDPC@FDPCFDPCBFDPCFDPCDFDPCFDPCFFDPCFDPCHSYIDSYIDJ,SGP SGP ,JINK INK 0JBTEPPLC 4JBTECPLC LJHFONTFONTJrSTRSPLC M^Courtyard Dental Practice 4 The Boys British School East Street Saffron Walden Essex CB10 1LS T: 01799 523500 E: info@courtyarddental.net W: www.courtyarddental.net Freedom of Information Act 2000 Responding to requests All requests for information must be responded to within 20 working days. A fee can be charged when dealing with a request. This will be calculated in accordance with the Act. If a fee is required for information requested, the 20 day timescale can be extended up to 3 months. The secretary of state has set limits to charges, should the request for information exceed these charges, this practice does not have to action the request. There may be a charge for information not covered by the Act or for large amounts of information that might not otherwise be disclosed due to the cost. The practice is not obliged to comply with vexatious requests or repeated or substantially similar requests from the same person other than at reasonable intervals. Exemptions There is a range of exemptions covering personal data, security, formulation of government policy commercial and individual confidentiality. A further absolute exemption is where information is accessible by other means or if the information has been provided in confidence. Other exemptions include information relating to commercial interests and audit functions. Courtyard Dental Practice Better information, better health Freedom of Information Act 2000 The Freedom of Information Act, gives the general right of access to all types of recorded information held by the practice. The intention of the act is to encourage a spirit of openness and transparency in the NHS and the whole public sector. Our organization aims to fully support this. The public have had full access rights from January 2005. This means that far more information will be routinely and freely made available. This is subject to some exemptions, which will be outlined later in this leaflet. Any individual or organization can make a request for information. The applicant does not have to explain why this information is requested. The Act gives the right to: Be told if information exists Receive information (ideally in the format requested, for example, as a copy or summary or the applicant may ask to inspect a record) The Publication Scheme The practice has developed a publication scheme. It is a guide to information, routinely published and gives indication of information intended to be published. The publication scheme describes the form in which the information is published and any fees that will be charged. A request can be made from information listed in the publication scheme. The publication scheme can be accessed via the Practice Manager. The main headings in the scheme are listed below: Who we are details of the practice organizational structures key personnel how we fit into the NHS Our services the range of services we provide under contract to the NHS practice leaflet Financial and funding information funding details charging policies financial management purchaser equipment and supplies Regular publications and information for the public guidance and information leaflets relating to the clinical services and health services we provide. Complaints How to make a complaint who to contact to make a complaint Policies and procedures General policies and procedures including: complaints policy confidentiality data protection health and safety This publication scheme changes to the scheme criteria on which information management policies are made in the practice proposed changes and additions to publications already available referral point for all enquires regarding information management generally in the practice Cost of information Details of any charges for providing information Useful resources List of useful websites list of useful publications Request for information Requests must be in writing (email and fax acceptable) and must include the name and address for the correspondent and a clear description of the information requested. Requests for information should be made to: Carla Jones or Claire Cocker Courtyard Dental Practice T: 01799 523500 E: info@courtyarddental.net The information commissioner The information Commissioner is an independent public body and reports directly to parliament. The Commissioner is responsible for implementing the Act. 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